Shipping FAQ
How much does shipping cost?
Corals ship via Next Day Air for $39.99. Orders over $289 ship for free!
Free shipping on all dry goods.
For more information, see our Shipping Policy.
Can I pick my delivery date for corals?
Yes, at checkout you will be able to select the date that you'd like your corals to be delivered! This only applies to livestock orders, not merch or other dry goods.
What states do you ship to?
We ONLY ship livestock to the upper 48 states (No Hawaii & Alaska).
All merch and most dry goods ship worldwide.
How are the corals shipped?
We only ship livestock via Next Day Air to avoid extra stress on the coral. All of our corals are shipped with care, inside insulated boxes with heat/cold packs if necessary!
I put the wrong address on my order, can I change it?
We can update your address as long as your order has not already been processed.
Please contact us with your order number and the new address and we will do our best to accommodate. Depending on the status of your order, we are unable to make any guarantees.
Coral FAQ
What is your dead on arrival policy?
In the rare event of a DOA (Dead on Arrival), please see our DOA Policy.
How do I acclimate my corals?
You can easily acclimate your colors by using the Oceanic Gardens Acclimation Guide!
How often are new corals added to the website?
New WYSIWYG corals are added to our website weekly! Follow us on Instagram to get updates on new additions, so you don't miss out!
What are the mystery boxes?
Mystery Boxes started as something that we did when we traveled to coral trade shows like Aquashella and Reef-a-Palooza.
We now offer them for sale on our website! When you purchase a mystery box you will receive 1 or 2 frags of greater value than the box price. Trust us with the mystery and it will be worth your while ;)
Merch FAQ
Are the shirts unisex?
Yes, the shirts are in unisex sizes.
I ordered the wrong size, can I change it?
We can update your size as long as your order has not already been processed.
Please contact us with your order number and the correct size and we will do our best to accommodate. Depending on the status of your order, we are unable to make any guarantees.
Why does my new shirt smell like vinegar?
A slight vinegary smell may be apparent when you receive your shirt(s). This is from our Direct To Garment (DTG) printing process. The smell will go away after washing.
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